Shop

Do you have a physical shop where I can try on?

Yes we do! We are based in Swansea, just off junction 47 of the M4.
Sharks Swim Shop
Inspiration House
Phoenix Way
Garngoch Industrial Estate
Swansea
SA4 9WF

What are your contact details?

Tel: 01792 202795

Email:mShop@TheSharks.uk

My Item was not suitable / did not fit.  How do I return?

Return item with the returns slip to:
Returns - Sharks Swim Shop
Inspiration House
Phoenix Way
Garngoch Industrial Estate
Swansea
SA4 9WF

What are your opening times?

Mon-Fri 10.30am-4.30pm
Sat 10.30am-2.30pm

If I can not make the opening times, but want to purchase something?

Please order online, or phone the shop on 01792 202795, we can take your order over the phone.

I have a business and would like to sell Sharks Branded Products, do you offer B2B?

Yes we do, we are currently building a B2B website, but in the meantime please contact us on 01792 202795 to set up a B2B account.

Fittings

How do I know I’m buyingthe correct Wetsuit?

To get the correct Wetsuit for your swimming needs simply - Call into our Shop in Swansea or Phone us on 01792 202795; we will ask you a series of Questions, like:
 
What do you want to use your wetsuit for?
-       Openwater Swimming
-       Triathlon
-       Dipping
-       Marathon, Channel, Long Distance, Sprint
-       Stand up Paddle boarding/Surfing/Body Boarding/Kayaking/fun etc
 
Ø  When you swim – what is your body position?
-       Neutral
-       Sinky legs
-       Very Sinky legs
 
Ø  Do you kick when you swim?
 
Ø  Do you feel the cold?
 
Ø  What size clothes do you wear?
 
Ø  Do you have any injuries, e.g. Back; Shoulder?
 
Ø  What event have you entered (if any)?
 
Ø  What level of athlete are you?
-       International/National
-       Top 10 age grouper
-       General participant doing it for fitness and fun
-       Beginner
 
Ø  What is your Budget?
 
Once our professional team have enough details, we will pick out the best wetsuits reflecting your requirements, for you to try on.  We will then instruct you how to put the wetsuit on, every step of the way, ensuring you are doing it correctly, so you do not damage the delicate neoprene. Once on, you will be instructed to do a series of stretches and movements. You will also be instructed on how to remove the wetsuit, for speed (especially triathlon) and not to damage it.  Care Instructions will also be given.

I can not get to the Sharks Shop in Swansea for a Wetsuit Fitting, how do I know I’m buying the correct wetsuit?

Phone or email us on 01792 202795/shop@thesharks.uk, we will ask you a series of questions or fill out our questionnaire.We will then advise which wetsuit to order.

Once ordered and delivered, we
can arrange a Video Call and talk you through the fitting process. Once we see
you in the wetsuit we will know if it fits.

How do I know I’m buying the correct Racesuit?

To get the correct Racesuit for swimming competitions simply - Call into our Shop in Swansea or Phone us on 01792 202795; we will ask you a series of Questions, like:
 
Ø  How old are you?
 
Ø  What strokes do you race?
 
Ø  What distances do you race?
 
Ø  What level of athlete are you?
-       International/National/Regional Level
-       New to Competitions
-       Novice
 
Ø  What is your Budget?
 
Once our professional team have enough details, we will pick out the best racesuits reflecting your requirements, for you to try on.  We will then instruct you how to put the racesuit on, every step of the way, ensuring you are doing it correctly, so you do not damage it. Once on, you will be instructed to do a series of stretches and movements. You will also be instructed on how to remove the racesuit.  Care Instructions will also be given.

I cannot get to the Sharks Shop in Swansea for a Racesuit Fitting, how do I know I’m buying the correct Racesuit?

Phone or email us on 01792 202795/shop@thesharks.uk, we will ask you a series of questions or fill out our questionnaire.  We will then advise which Racesuit to order.  Once ordered and delivered, we can arrange a Video Call and talk you through the fitting process. Once we see you in the Racesuit we will know if it fits.

How do I know I’m buying the correct Goggles?

To get the correct Goggles for you swimming needs - Call into our Shop in Swansea or Phone us on 01792 202795; we will ask you a series of Questions, like:
 
Ø  What type of swimming are the goggles for:
-       Training
-       Racing
-       Openwater
-       Triathlon
-       Channel Swimming
-       Fun
-       Holiday
-       Learn to swim
 
Ø  Age
 
Ø  Any problems you’ve had previously with goggles like
-       Leaking
-       Leaves big red marks all day
-       Uncomfortable
-       Steaming up
-       Comes off when diving in
-       Can’t see when the sun is bright
 
Once our professional team have enough details, we will pick out the best goggles reflecting your requirements, for you to try on. 

Events

How do I book Sharks Shop to attend my event?

Please phone or email us at 01792 202795 / Shop@thesharks.uk

Swimming

Already Q re Swimming Lesson. Here is enquiry Link:

Click below to enquire:

Triathlons

How do I book Sharks Shop to attend my event?

Good news! If you are based in or around Swansea, we have a Triathlon Club call – Swansea TriSharks!

We provide, Swimming, Open Water Swimming, Cycling, Indoor Cycling, Running and Transition training sessions, for complete beginners to Professionals. 

All our sessions are coached. For Details please email swanseasharks@hotmail.co.uk or call the shop on 01792 202795

Open Water Swimming

I am nervous about swimming in the Sea.  Do you do Openwater Swimming Lessons?

Yes we do. Please call in the shop or phone / email on 01792 202795 Shop@theSharks.uk


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